The reliability of suppliers is a fundamental condition for being able to guarantee the contractual requirements agreed with customers and meet their expectations, in compliance with applicable regulations.
The selection of the supplier initially consists of defining the qualification criteria according to which the supplier will be selected, which may be:
competence: check, for example, by requesting the cv of the professional who will follow the company, the presence of an ISO certification (quality, safety, environment, IT), experience in the sector;
range of services and products offered: verification of catalogue, website;
delivery and intervention times: verification of service conditions;
technical assistance: intervention times and ability to guarantee business continuity.
The economic aspect is a criterion that must be weighed against the other evaluation criteria and can never be the sole factor in determining the qualification of a supplier.
For certain types of supplies of services or products, it is necessary to carry out a more in-depth analysis before selecting the supplier, through an initial assessment of qualification.
The assessment may be documentary or field-based.
The elements to be verified refer to the capacity of the supplier to meet the applicable regulatory requirements and the company's demands, in particular
compliance** with technical specifications and the contract
conformity to reference standards
completeness of the mandatory Health and Safety documentation.
training of employees
compliance with regulations and company policies